Once a user subscribes to any service, purchases a plan, registers for a paid duration
or avails any paid feature on certwala.com, no refunds shall be provided under any circumstances.
This applies to all services offered on the platform, including but not limited to:
- Subscription plans and one-time purchases
- Event promotion and registration services
- Certificate generation and digital issuance
- Digital invitations and greeting cards
- Email and WhatsApp delivery services
This policy covers, without limitation:
- Accidental or duplicate payments
- Partially or fully unused subscription periods
- Change in event plans, participant count or service requirements