Frequently Asked Questions (FAQ) – CertWala.com

1. What services does CertWala.com offer?

CertWala.com is a complete digital platform offering:

  • Bulk certificate creation and issuance
  • Event promotion and online registration management
  • Personalized invitations and greeting cards
  • Digital delivery via Email and WhatsApp
  • Optional premium printing with doorstep delivery
  • Services available via subscription or one-time purchase
2. Can I generate certificates for multiple participants at once?

Yes! certwala.com supports bulk certificate generation. You can upload participant data, select a design template and send certificates instantly via Email or WhatsApp or print them professionally.

3. Can I customize certificates, invitations or greeting cards?

Absolutely! You can:

  • Personalize certificates with names, titles and event details
  • Add your organization’s logo or branding
  • Edit content in invitations or greeting cards
  • Use ready-made professional templates for quick creation
4. Does CertWala.com provide templates for different occasions?

Yes! We offer a wide range of templates for:

  • Academic achievements, corporate recognition, workshops and training programs
  • Weddings, engagements, parties and social events
  • Festivals and special greetings like Diwali, New Year, Onam and birthdays
5. Can I send certificates or invitations digitally?

Yes! CertWala.com allows you to send certificates, invitations and greeting cards instantly via:

  • Email
  • WhatsApp
6. Is printing and physical delivery available?

Yes! You can opt for premium-quality printing and secure doorstep delivery for:

  • Certificates
  • Invitations
  • Greeting cards
  • This ensures a professional, tangible result for personal or organizational use.
7. How can I promote an event using CertWala.com?
  • Create an event promotion page on the platform
  • Collect online registrations and participant details
  • Track participation and engagement with real-time reports
  • Generate and send certificates, invitations or greeting cards for the event automatically
8. Can I verify certificates received from organizations?

Yes! CertWala.com uses a unique Verification ID system, allowing recipients to authenticate certificates online, ensuring credibility and authenticity.

9. How secure is my personal information?

We follow industry-standard security practiceso to protect all personal and participant data.

  • Information is used only for certificate issuance, event promotion, invitations or greeting card delivery
  • Data is never sold or shared with third parties without consent, except when required by law
  • Optional printing & delivery information is shared only with trusted partners for logistics
10. How do subscriptions and pricing work?
  • certwala.com offers subscription plans and one-time payment options
  • Plans include access to certificates, invitations, greeting cards and event promotion tools
  • Optional printing and delivery services may incur additional charges
  • All pricing is transparent, final and non-refundable
11. Can individuals use CertWala.com for personal events?

Yes! Individuals can:

  • Create and send personalized certificates
  • Send invitations and greeting cards digitally or via print
  • Track all their achievements and sent items in a personal dashboard
  • Receive notifications for events and programs they may want to attend
12. Can organizations manage multiple events at once?

Yes! Organizations can:

  • Handle multiple events, registrations and participants
  • Generate certificates, invitations and greeting cards in bulk
  • Track reports and engagement metrics
  • Maintain branded, secure and verifiable outputs for every event
13. Can I access CertWala.com on mobile devices?

Yes! CertWala.com is fully responsive and can be accessed on:

  • Desktop computers
  • Tablets
  • Mobile phones
  • This ensures you can generate, send and manage certificates and events anywhere, anytime.
14. Who can I contact for support?

For any queries or assistance, you can reach out via:

  • Email: contact@it-networkz.com
  • Address: Laxmi Nagar, Nagpur
15. Can I cancel or get a refund for a subscription or service?

No. All payments are final and non-refundable. This applies to:

  • Accidental payments
  • Unused subscription periods
  • Change in service needs
  • Digital or printed certificate/invitation/greeting services